Modernizing the Claims Process
with Digital Facility Claims Data
March 9, 2022
webinar available for replay

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Webinar Overview and Bios

Facility digital invoicing represents a unique opportunity for automated claims processing and data collection. The speakers will outline the basics of the digital invoicing process, benefits to the policyholder and carrier, and present specific use-cases. Through the adoption of this technology, carriers are able to see up to 400% return on investment, while improving claims efficiency and policyholder satisfaction.

Char Hu, Ph.D. - Co-Founder and CEO, The Helper Bees

Hu Char received his PhD in molecular biophysics form Baylor College of Medicine, where he researched the underlying mechanisms for diseases like Alzheimer's. He went on to build and operate Georgetown Living, a certified Alzheimer and dementia living Alzheimer's facility known for its evidence-based design-building and pet therapy ranch animals.

In 2015, Char co-founded The Helper Bees, bringing his passion and industry experience to his mission of transforming in-home care for older adults. The Helper Bees is an insurtech company that works with some of the world’s largest insurance carriers to reduce their claims and administrative costs by supporting older adults who are aging independently at home.

When not tending his hive as CEO at The Helper Bees, Char is actively involved in supporting the needs of Central Texas' older adult community. He serves on the boards of directors at Alzheimer’s Texas, Georgetown Health Foundation, and the Austin Economic Development Corporation.


Nick Easley - Chief Operating Officer, AssuriCare

Nick has spent more than a decade providing strong leadership in diverse and often challenging environments. Prior to joining AssuriCare, he was Chief Transformation Officer at the MBTA where he was part of an operational turnaround that reduced the MBTA budget by more than $350M. Before moving to Boston, Nick was the Director of Union Station Technology Center and Executive Director of enFocus Inc. in South Bend, Indiana, and led a project that transformed more than 1.8M sf of abandoned factory into a mixed-use technology center.

Nick was previously the Executive Director for Jeremy Rifkin Enterprises and the Foundation on Economic Trends in Washington DC, where he led the formation of a global CEO Roundtable and prepared the long-term energy, economic, and environmental Master Plans for San Antonio, Rome, Monaco, and the Province of Utrecht. Prior to his work in DC, Nick helped launch the Kiva Fellowship program in East Africa, worked in market research for in Kenya, and founded a nonprofit company focused on microfinance and infrastructure in Uganda.

Nick received his Master's in Public Policy from the Harvard Kennedy School where he was a Public Policy and International Affairs Fellow. He received his Bachelor's from Eureka College, where he was a Ronald Reagan Leadership Fellow and a Lincoln Laureate.